Star Heating & Air

WEBSITE LEGAL

Terms of Service

These terms govern use of the Star Heating & Air website. Separate written terms may govern HVAC work, equipment, warranties, or financing.

Last updated August 10, 2026

1. Acceptance and permitted use

By using this website, you agree to these Terms of Service. You may use the site for lawful, personal or business purposes related to learning about or requesting our services. Do not interfere with the site, attempt unauthorized access, submit false requests, or use automated means to overload or misuse it.

2. Website information

Website content is general information. We try to keep it accurate, but equipment, availability, service areas, hours, promotions, financing options, and other details may change. A website description is not a diagnosis, code determination, warranty, or promise that a particular product or service is available for every property.

3. Service and estimate requests

Submitting a form, email, text, or voicemail is a request for contact only. It does not create an appointment, require us to accept work, or create a service contract. An appointment is confirmed only when we communicate that confirmation to you.

Website or telephone estimates may be preliminary. Pricing and scope may change after an inspection, diagnosis, equipment selection, permit or code review, discovery of concealed conditions, or a change you request. A written estimate, work order, or service agreement accepted by both parties controls over general website content.

4. Urgent conditions

The website is not monitored as an emergency dispatch system, and response times are not guaranteed. For an urgent heating, cooling, refrigeration, electrical, gas, fire, carbon monoxide, or other safety condition, call the appropriate emergency service or utility first. For urgent HVAC service, call us directly at (432) 788-7626.

5. Financing

Financing through Wells Fargo Bank, N.A. may be available to qualified applicants for eligible purchases, subject to approved credit and the lender’s current rates, terms, and conditions. Star Heating & Air is not the lender and cannot guarantee approval or terms. Selecting financing interest on our form is not a credit application. Any lender application and financing agreement are separate from this website and are governed by the lender’s terms and privacy notice.

6. Communications

When you provide contact information, you authorize us to respond about the specific service, estimate, financing discussion, or other request you submitted. Message and data rates may apply to texts. You may ask us to stop nonessential texts or emails at any time. This consent is not a condition of purchasing service.

7. Ownership

The site’s design, written content, Star Heating & Air marks, logo files, and original media are owned by or licensed to Star Heating & Air, LLC and are protected by applicable law. Brand names and logos belonging to manufacturers, lenders, review platforms, and other third parties remain the property of their respective owners. You may not copy or use site content for a competing commercial purpose without permission.

8. Third-party services and links

The website may link to or embed Google Maps, Google reviews, the Better Business Bureau, Wells Fargo information, manufacturers, and other third-party services. We do not control those services and are not responsible for their content, availability, security, or terms. Your use of a third-party service is governed by that provider.

9. Disclaimers and limitation of website liability

To the extent permitted by law, the website is provided “as is” and “as available,” without warranties about uninterrupted operation, error-free content, or fitness for a particular purpose. These website disclaimers do not eliminate any written workmanship, equipment, or manufacturer warranty that separately applies to completed work.

To the extent permitted by law, Star Heating & Air, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of or inability to use this website or reliance on general website information. Nothing in these terms limits liability that cannot lawfully be limited.

10. Governing law and changes

Texas law governs these terms, without regard to conflict-of-law principles. Any dispute about website use that cannot be resolved informally will be brought in a court with jurisdiction in Gaines County, Texas, unless applicable law requires otherwise. If one provision is unenforceable, the remaining provisions remain in effect.

We may update these terms as the site or law changes. Continued use after an update means the updated terms apply to later website use. Separate signed service documents are not changed by a website update.

11. Contact

Questions about these terms may be sent to:

RequestCall (432) 788-7626